LA Fitness in San Antonio, Texas

Reviews

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• Crypto Alex

  Posted Jan, 21 2020

  The facilities are excellent, but I had a horrible experience when they offer me a personalized trainer with the condition that if I wasn't happy about it or just if I didn't want to continue for whatever the reason I could suspend the service
  We started in September, and I did like it because the trainers are great people but on October our baby was due, and I call them to let them know it would be difficult to continue going there and they assume that the service wasn't running.
  On November they called me saying that I owe LA Fitness a ridicule amount and it was because this service is set up for a year and nothing can be done to revoke that when I finally had time to go and straighten things up all the personnel had been fire and there were new people there.
  That they say that even if what I was saying was the truth there was nothing to do to fix it.
  
  They encourage me not to pay, and I think that was wrong and even that doesn't affect my credit I think it was wrong.
• Jake Bueno

  Posted May, 09 2019

  Good gym, friendly staff but the sales people are a different story. I was offered a free personal training session so I took advantage of it, and the trainer was great. However after, a sales manager, MANAGER, came to the desk and tried to offer me monthly payments of almost $300 a month to sign up with a trainer. I was declining due to the fact that I did not want to pay that much a month, and I simply took the offer of the free training session, in doing so he was very aggressive, rude, and had a the audacity to make me feel like I couldn’t see results without a trainer. The trainer and session were great, but the sales team has to chill with their attitudes.

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