Rios Golden Cut Inc. in San Antonio, Texas

The most complete information about hair care and beauty salon "Rios Golden Cut Inc." in San Antonio

Contacts of Rios Golden Cut Inc.

Address:
John Peace Library, 1 UTSA Circle, San Antonio, Texas 78249

Website:
riosgoldencut.com

Phone:
+1 210-694-2080

Types:
Hair care Beauty salon

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Caitlin Brazil

Posted Jul, 12 2019

I had a TERRIBLE experience. I understand if it was a slight mistake or was just a little uneven. Quick fix, no problem. But that was definitely not the case here. The hair stylist butchered my hair when I asked for a trim. First, she washed, no scraped my hair clean and dug her nails in. Then, she rushed to cut my hair, leaving me with soaked hair when I left the salon. She clearly rushed it. Because it was still wet, it wasn't until hours later until I saw just how bad it was. It was uneven and a whole chunk was missing. If she screwed up such a simple haircut request, it makes me wonder who else she has screwed up their hair. It was so terrible and uneven that I had to go to another salon for them to fix it. It required them to cut off an addition 3 inches and add a bunch of layers to fix what the first lady screwed up. I have tried to get my money back, but they say "they don't do refunds." That they will fix it and compensate with a free brow wax. Um no. This experience was so bad that I refuse to go to any Rios locations ever again. I have tried calling the main office and they still haven't done anything. Terrible service all around.
Christian Alfonso

Posted May, 10 2019

I love getting my hair cut here! The people are always friendly, the prices are fair, and it's relatively quick. Sometimes they don't have enough people working but the staff manages well. They take care of everything in terms of my haircut needs. :)